Regardless of whether you believe the studies, articles, or discussions, all IT organizations suffer from some form and degree of over-budget development projects, or developments that are delivered late or cancelled, or developments that provide less than expected fun...

When customers allow businesses to produce low quality, high cost products and service, time-to-market rules business and all else takes the back seat. Business is currently focused on time-to-market without worry of cost or quality as the customer has no choice than t...

A Quality Assurance colleague of mine once told me that quality was a 20 year cycle. Only when things are constantly going bad do the executives want to spend sufficient money on quality assurance and proactively apply its principals. Things then improve over time and...

There is much discussion concerning IT system development cost over-runs, late deliveries, project cancellations, less than desirable functionality, lack of value and customer satisfaction, and poor user experiences. Very few people in IT understand the causes of these...