integrated Enterprise Perspective
An integrated enterprise perspective is an “end-of-the-day” perspective when the only things which matter are the things expected are the things delivered.
An integrated enterprise perspective provides the ability to see what really matters when all is said and done.
Successful day-to-day operational activities, strategic transformation initiatives and satisfied customers, users and stakeholders can only be achieved by understanding which enterprise resources are critical to these efforts and which enterprise resources are key to enabling and assuring the critical resources in optimizing the efforts.
To build an integrated enterprise model an integrated enterprise framework must first be built to govern the construction of the model. The use of an integrated enterprise perspective is critical to developing a framework capable of supporting holistic, integrated and effective strategic and tactical planning and execution.
Enterprise architectures of even the smallest, simplest businesses are large, complex and very difficult to visualize even by the most experienced enterprise architects. Similar to Urban planners and building architects constructing a holistic and integrated model of their city plan and building architectures in order to gain and communicate a complete, visual, and effective understanding of the 3-dimensional structure and layout of the city, an enterprise model is used to provide a complete visual understanding of the multi-dimensional architecture of an enterprise and allows enterprise architects, executives, and stakeholders to better communicate it.
Designing and building an integrated enterprise model begins with an integrated enterprise perspective. It takes this top-level perspective to see the entire enterprise. Only when the complete "big picture" is captured and understood can strategic and tactical planning and execution be truly holistic, integrated and effective. The integrated enterprise perspective is the view of the enterprise from the height of 80,000 feet above, where only the big things are seen. The integrated enterprise perspective is at a level of detail where only the outlines of the important things can be discerned.
What stands between the customers and the enterprise are the offerings, the selection of goods and services the customer needs, wants but does not have. Satisfaction with the offering is the source of energy that attracts the customer to the offering. Opportunity to make the offer to the customer is the source of energy to power the enterprise to continue to exist and to operate. The more the customers are satisfied with the offerings, the more the enterprise has the opportunity to offer them, to exist and to operate.
The enterprise flows cost and schedule to the workforce, the source of energy that transforms the resources of the enterprise into activity towards the goal and objective of producing goods and services. As the cost and schedule to produce the offerings are lowered, the more satisfied the customers are and the greater the flow of customers will be.
What stands between the workforce and the goods and services is the flow of work in the enterprise, the source of energy that transforms the workforce and other resources of the enterprise into work activities producing goods and services. The more the flow is enabled, the more the workforce has the ability to produce the goods and services.
Goods and services flow ability and value to customers, the source of energy that transforms the goods and services the enterprise produces into offerings which satisfy customers. As the ability and value of the offerings are increased, the more satisfied the customers are with the offerings and the greater the flow of customers will be.
The integrated enterprise perspective shows us the flow of customers to the enterprise is enabled and assured as the flow of work produces goods and services to form offerings which satisfy the customers. Therefore focusing on what it takes to decrease time and cost, to enable increased workflow, and to assure increased ability and value of goods and services, is critical to building an effective, efficient and sustainable enterprise.